Terms & Conditions

1. Scope, business identity and contact

Quantilyx LLP operates this corporate website. In these Terms & Conditions, “Quantilyx”, “we” and “us” mean Quantilyx LLP; “you” means a website visitor or, where relevant, the client identified in a written agreement. A project proposal, order or agreement may contain additional terms specific to that engagement.

The website introduces our capabilities and work. Browsing it does not by itself create a service contract or payment obligation. Product-specific terms and negotiated agreements may address matters that this general page does not.

Business contact: Quantilyx LLP, connect@quantilyx.com, +91 90962 62629. You may also use the website contact form for questions about these terms, an invoice, payment or refund. Include the relevant order or transaction reference without sending card details or passwords.

2. Responsible website use

You may use the website to learn about Quantilyx and contact us for legitimate purposes. Do not attempt unauthorized access, interfere with the site or its infrastructure, introduce harmful code, impersonate another person, submit unlawful material or use the site to abuse others.

Do not bypass access restrictions, probe non-public systems without permission or use automated activity that disrupts availability. If you believe you have found a security issue, contact us with a factual description and avoid accessing, copying or disclosing information that is not yours.

3. Website information and engagements

Descriptions, illustrations and project overviews are informational. They explain areas of work and do not promise a particular feature, result, availability level or delivery schedule for a new project. Conceptual illustrations are labelled and should not be read as deployed functionality.

An inquiry, email draft or initial discussion does not constitute an accepted order. A binding engagement depends on the applicable approved proposal, order or signed agreement and the acceptance process specified there. Any conflict with these general terms is resolved in favor of the binding negotiated provisions and applicable mandatory law.

4. Proposals, deliverables and approvals

The written engagement should identify the scope, deliverables, assumptions, schedule, dependencies, approval responsibilities and acceptance criteria. Only the work agreed there forms the delivery commitment. Estimates based on incomplete information may need to be reviewed when requirements become clearer.

Changes to requirements, integrations or deliverables should be documented and assessed for their effect on cost, timing and responsibilities before implementation. Review and approval arrangements, including the consequences of delayed feedback, follow the written engagement; this page does not create automatic acceptance or additional charges.

5. Client responsibilities and supplied materials

Clients are responsible for providing accurate requirements, timely decisions and access to the people, systems and materials identified in the agreed scope. Access should be appropriate to the work and authorized by the person or organization responsible for the system.

A client supplying content, software, data or other materials should have the permissions needed for their intended use and disclose relevant restrictions. Please do not send confidential or sensitive records through a general website inquiry. Data migration, regulatory requirements, accessibility requirements and third-party dependencies should be discussed and allocated in the project agreement.

6. Fees, taxes and third-party costs

Fees, currency, applicable taxes, invoicing, payment milestones and expenses are stated in the approved proposal, invoice, order or agreement. Website pricing is indicative until the scope and price are confirmed. A website inquiry alone creates no payment obligation.

Hosting, domain names, software subscriptions, external APIs and other third-party services may carry separate charges. The agreement should identify who purchases them, who manages their accounts and how recurring costs or renewals are approved. No automatic renewal or additional charge arises solely from browsing this website.

7. Online payments and payment disputes

If a payment is offered, pay only against an invoice or approved order issued by Quantilyx using the stated payment method or an authorized payment gateway link. Review the payee, amount, currency, taxes and purpose before authorizing payment. This corporate website currently does not operate a public checkout.

A gateway or bank processes the payment under its own terms and may apply its own processing rules. We do not ask you to send card details, UPI PINs or banking passwords by email or through the inquiry form. An attempted or pending transaction is not proof of receipt; keep the transaction reference and contact us if your account was debited but we have not confirmed the payment.

If you believe a charge is incorrect or duplicated, contact us with the invoice and transaction reference. We will review our payment records and coordinate with the gateway or bank as appropriate. Your right to raise a dispute with your payment provider and any mandatory legal rights remain available.

8. Cancellation, suspension, termination and refunds

To request cancellation, contact us and identify the project or order before the next agreed milestone where possible. We will review the request against the approved proposal or agreement, work already completed and any approved non-recoverable third-party costs. The applicable agreement and mandatory law determine what may be cancelled and any amount due or refundable.

If a refund is due, we will confirm the approved amount and initiate it to the original payment method where available, or arrange another agreed lawful method. Bank and gateway processing times can vary; we will provide the transaction reference and an estimated timeline when the refund is initiated. For a failed or duplicate payment, send the transaction reference so we can verify it and arrange correction or refund where appropriate.

Suspension and termination rights, notice arrangements, treatment of completed work and handover responsibilities follow the written engagement and applicable law. If an issue affects delivery or access, contact us so the parties can document a practical resolution.

9. Intellectual property and licenses

Ownership and licensing of project deliverables are defined in the written agreement. Do not assume that an inquiry, payment or website visit transfers intellectual property. The agreement should distinguish client materials, newly created deliverables, pre-existing Quantilyx tools and third-party components.

Third-party and open-source software remains subject to its applicable license. Reuse, attribution, distribution and source-availability requirements may differ between components and must be considered for the delivery. Website text, brand assets and artwork may not be republished in a way that infringes rights or suggests an unauthorized association.

10. Confidentiality and personal information

Confidentiality obligations are established by the applicable nondisclosure or service agreement and law. Before sharing restricted information, agree on appropriate channels, access and handling requirements. A general inquiry does not give Quantilyx unlimited permission to reuse client data or disclose confidential work.

The Privacy Policy explains the corporate website and inquiry flow. Processing customer-controlled information for a project may require a separate agreement, instructions and product-specific notices. The general corporate policy does not replace those arrangements.

11. Integrations, links and availability

Projects may depend on external hosting, APIs, software or other providers identified in the engagement. Their availability, terms and changes can affect the work. Responsibility for accounts, configuration, support and contingency arrangements should be agreed explicitly.

Links to external websites are provided for context. Those sites operate under their own terms and information practices. The website may be changed or temporarily unavailable; any service-level commitment, maintenance arrangement or support schedule must come from the applicable written agreement.

12. Warranties, limitations and responsibility

The website is general information and should be evaluated in context. We do not warrant that every description is suitable for every organization or that any software or online service is free from all errors or interruptions. Project warranties and remedies, if any, are set out in the written agreement.

Responsibility and any limitation of liability depend on the applicable agreement and law. Nothing here excludes liability that cannot lawfully be excluded, removes non-waivable consumer or other statutory rights, or creates a fixed liability cap. No blanket exclusion of all responsibility is intended.

13. Complaints, applicable law and updates

Raise a question or complaint through the website contact form with enough context to identify the issue. Avoid including unnecessary personal or confidential information. We can then discuss the matter and the applicable contractual or statutory route for resolution.

India is the principal legal context for this corporate website. Applicable law and dispute arrangements for an engagement should be established in its written agreement, subject to mandatory protections and competent authorities. This page does not impose arbitration or exclusive court jurisdiction.

Future changes will be identified by a new version and effective date. Changes to this page do not silently amend a signed agreement.